Dashboard
Start with the leasing work that needs a person, then scan the rest.
AI leasing agent has launch blockers
Review these before relying on the AI for live chat, SMS, email, tours, and handoffs.
High-priority AI issues are open
Review and resolve the open items before production launch.
Hot Responses
6 may need a person · 3 AI handling
9
Needs Human Follow-Up
38 tasks · 78 AI reviews · 12 tour requests
141
Missing Phone Calls
22 open call tasks · 4 no-contact leads need today's call
26
Today Queue
The shortest path through the human leasing work that can move tours forward.
Warm lead may need a person
Nick.Leap@merakiapts.com
Responded 39 days ago · Tour Scheduled · Re: Tour confirmed - Bulldog Crossing - Thanks. I would actually like to change that time to 11am.
Warm lead may need a person
Avery Cole
Responded 46 days ago · Tour Scheduled · Yes, can I see it this week?
Warm lead may need a person
+17065108376
Responded 4 days ago · Active · Inbound phone call received.
Warm lead may need a person
+17069369785
Responded 19 days ago · Active · Inbound phone call received.
Warm lead may need a person
SMS Loop Test
Responded 39 days ago · Active · Closed-loop reply BCRM-SMS-LOOP-20260626212051-VFASU: This is the controlled test reply for CRM inbound SMS verification.
Warm lead may need a person
Priya Shah
Responded 46 days ago · Active · Yes, can I see it this week?
Confirm requested tour time
Noah Brooks
Requested Jun 21, 5:01 PM. Tour Requested · (706) 555-0107 · noah.brooks@example.com · Assigned to Leasing Agent · follow up Jun 19, 5:21 PM
Confirm requested tour time
Avery Cole
Requested Jun 25, 2:39 PM. Tour Scheduled · (706) 555-0105 · avery.cole@example.com · Assigned to Property Manager
Confirm requested tour time
Avery Cole
Requested Jun 25, 2:39 PM. Tour Scheduled · (706) 555-0105 · avery.cole@example.com · Assigned to Property Manager
Confirm requested tour time
Taylor Chatbot Test
Requested Jun 26, 2:15 PM. Tour Requested · 706-555-0198 · taylor.chatbot.test+wp@bulldogcrossing.test · AI / unassigned · follow up Jun 26, 2:38 PM
Human Timer SLA
Only work where a person owes the next move.
Open Timers
9
Overdue
0
Accepted Handoffs
0
Completed 7 Days
0
Avg Completion
No completions
+17069369785 · due Aug 5, 1:25 AM · Active
Inbound call from +17069369785. Twilio is routing the caller through the call tree. Three staff attempts have been reached. Prospect should get a cal...
Taylor Chatbot Test · due Aug 5, 1:52 AM · Tour Requested
Website chat handoff by chat. Latest message: I am Taylor Chatbot Test. I am looking for a 2 bedroom for August and care most about quiet and parking...
Nick.Leap@merakiapts.com · due Aug 5, 1:52 AM · Tour Scheduled
Inbound email task needs human follow-up by email. Latest message: Thanks. I would actually like to change that time to 11am. Human timer: respon...
SMS Loop Test · due Aug 5, 1:52 AM · Active
Inbound SMS tour request needs human scheduling by sms. Latest message: Closed-loop reply BCRM-SMS-LOOP-20260626211700-ZWFVZ: I'm still looking for a...
+17065108376 · due Aug 5, 2:04 AM · Active
Inbound call from +17065108376. Twilio is routing the caller through the call tree. Lead is after hours. Prospect should get a call or virtual-tour a...
SMS Loop Test · due Aug 5, 9:22 AM · Active
After-hours prospect response. AI asked for a good call or virtual-tour time.
Nick.Leap@merakiapts.com · due Aug 5, 3:04 PM · Tour Scheduled
Manual email sent CRM reply path test
Hot Responses
Prospects who replied by chat, SMS, email, or another inbound channel. These are warm leads, sorted by funnel value and response recency.
Responded 39 days ago · Automation paused
Re: Tour confirmed - Bulldog Crossing - Thanks. I would actually like to change that time to 11am.
Responded 46 days ago · Human takeover
Yes, can I see it this week?
Responded 4 days ago · Human takeover
Inbound phone call received.
Responded 19 days ago · Human takeover
Inbound phone call received.
Responded 39 days ago · Automation paused
Closed-loop reply BCRM-SMS-LOOP-20260626212051-VFASU: This is the controlled test reply for CRM inbound SMS verification.
Responded 39 days ago · AI is handling
I am Taylor Chatbot Test. My email is taylor.chatbot.test+wp@bulldogcrossing.test. I am looking for a 2 bedroom for August near UGA and care most about quiet.
Responded 39 days ago · AI is handling
I am looking for a 2 bedroom for Fall. What is included and can someone follow up with me?
Leasing Snapshot
Useful context after the priority queue is handled.
New today
0
Active
4
Tours requested
12
Tours scheduled
6
Tours completed
1
Due follow-ups
12
Keep warm
3
Do not contact
5
New to tour scheduled
15%
Scheduled to completed
17%
Leads By Pipeline Stage
Stage IDs stay stable when names are edited.
Leads By Source
Current source counts for starter reporting.
| Source | Type | Leads |
|---|---|---|
| Apartments.com | listing service | 1 |
| Closed-loop SMS test | unknown | 1 |
| Direct Email | 7 | |
| Facebook Marketplace | listing service | 1 |
| Inbound Phone Call | unknown | 2 |
| paid social | 1 | |
| Manual Entry | manual | 1 |
| Meta | paid social | 1 |
| Production SMS Test | unknown | 1 |
| RentCollegePads | listing service | 1 |
| Twilio Production Test | listing service | 1 |
| UGA Off-Campus Housing | listing service | 1 |
| Unknown Listing Service | unknown | 1 |
| Website | website | 2 |
| Website Chatbot | website | 2 |
| Website Tour Booking | website | 1 |
| Zillow | listing service | 1 |