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AI Review Issues

6 open issues

openhighBusiness Overdue Human Timer

What happened

Inbound call: answer or call back was due 0 minutes ago.

What to do next

Remind Property Manager to complete this timer.

This was marked high priority by the audit.

Audit type: business overdue human timer · Created Sep 18, 2026, 3:52 PM

openhighBusiness New Lead No First Response

What happened

Lead was created 20 minutes ago and has no recorded outbound touch.

What to do next

Send the first response or assign the lead to a responsible leasing person.

This was marked high priority by the audit.

Audit type: business new lead no first response · Created Sep 18, 2026, 2:34 PM

openmediumBusiness Consent Source Review

What happened

Lead may be missing source history or has a channel that should be reviewed before outreach.

What to do next

Fix source history and verify allowed outreach channels.

This was flagged so the team can review it before it becomes a customer experience issue.

Audit type: business consent source review · Created Sep 18, 2026, 2:17 PM

openmediumBusiness High Priority Unowned

What happened

Lead is high priority but has no responsible staff owner.

What to do next

Assign this lead to the leasing person responsible for the next touch.

This was flagged so the team can review it before it becomes a customer experience issue.

Audit type: business high priority unowned · Created Sep 18, 2026, 2:17 PM

openhighBusiness Prospect Reply Waiting

What happened

Last response was 3 minutes ago.

What to do next

Open the lead and complete the next human follow-up or confirm AI already handled it.

This was marked high priority by the audit.

Audit type: business prospect reply waiting · Created Sep 18, 2026, 2:17 PM

openmediumCheck contact permission before outreach

What happened

SMS: unknown; email: unknown; DNC: no.

What to do next

Verify allowed outreach channels before sending manual or automated messages.

The CRM should avoid texting, emailing, or automating follow-up when consent is unclear or blocked.

Audit type: consent mismatch · Created Sep 18, 2026, 2:17 PM